Frequently Asked Questions

Frequently Asked Questions

Product and Features

The 70mai Dash Cam is a smart car camera designed to record video footage while you drive. It helps preserve crucial evidence in case of accidents or unexpected incidents, enhancing your overall driving safety.

This is 70mai's Night Vision Optimization Algorithm, combined with a wide-aperture lens and high-sensitivity sensor, enabling sharp recordings even in low-light or nighttime conditions with rich image details and minimal noise.

Most 70mai dash cams support voice control. You can start recording, take pictures, or turn off the screen with simple voice commands, without being distracted while driving.

Advanced Driver-Assistance Systems (ADAS) will alert you if you deviate from your lane, get too close to another vehicle, or face a risk of collision, enhancing driving safety.

Yes, by using the 70mai app, you can view, download, and share videos, as well as adjust camera settings.

Parking surveillance mode continuously monitors your vehicle after the engine is turned off. When vibrations or collisions are detected, the dashcam automatically records video to help protect your vehicle.

70mai dash cams are designed for easy installation. Most cameras can be self-installed using the provided mount and power cable. If you wish to use a hardwire kit for parking surveillance, professional installation by a technician is recommended.

Accessories and Support

Some models support an additional rear camera, allowing for dual-channel recording of both the front and rear views. Please refer to the product details page for specific models.

70mai dash cams and accessories are compatible with almost all car models.

Usage and Maintenance

Upon initial installation, please ensure that the lens is unobstructed, the installation does not block the driving view, and the original power cord is used. It is recommended to format the memory card once after installation to ensure proper recording.

Avoid prolonged direct sunlight exposure, especially when parked in summer. If temperatures are too high, allow the device to cool down before use to prevent electronic components from deteriorating.

Gently wipe the lens and camera body with a soft, dry cloth or lens tissue. Do not use alcohol or abrasive cleaners to avoid damaging the lens coating.

Under normal use and maintenance, the main unit has an expected lifespan of approximately 3-5 years. Regular checks of cable connections, mounting stability, and firmware updates are recommended to extend its service life.

Shipping and After-Sales Service

We use domestic shipping in Thailand. Most orders are shipped within 1-3 business days.

Yes, most 70mai products come with a 1-year limited warranty, while specific products (A810, T800, A810S, M800) have a 3-year warranty covering hardware damage not caused by human error. If you encounter any issues, please contact the official customer service.

You may return the product within 30 days of receipt. The product must be in its original condition, unused, and undamaged, with all tags and original packaging intact.

You can contact us via the "Contact Us" page on the website, live chat, or email at service@shd-technology.co.th