Warranty Policy



Last updated October 22, 2025

1. Limited Warranty

70mai is committed to delivering products of the highest quality. We offer a limited warranty to the original consumer purchaser to ensure that 70mai products are free from defects in manufacturing and materials under normal consumer use. This warranty is subject to the exceptions listed below.

This warranty is the complete and exclusive obligation of 70mai. We are not responsible, and have not authorized anyone to be responsible on our behalf, for any liability related to the sale of our products.

2. Warranty Period

From the date of product purchase, most 70mai cameras come with a 12-month warranty, but some specific models (e.g., A810, T800, A810S, M800) have a 3-year warranty. Warranty details are as follows:

  • Within 1 year: If damage occurs due to product issues, a free product replacement will be provided.
  • Within 2-3 years: Free spare parts and free repair services will be provided.

If you encounter any problems or have questions, please contact the store where you purchased the product first. If the store cannot provide assistance, please contact us for further support.

Important: In cases of damage caused by user error within the warranty period, the customer will be responsible for shipping costs associated with product replacement and repair.

3. Replacement

In the event that a 70mai product becomes unusable due to manufacturing or material defects within the specified warranty period, 70mai will replace the product free of charge. The replacement product will have the remaining warranty period of the original product.

The warranty provided by 70mai is limited to the original consumer purchaser of the product and is not transferable to subsequent owners.

4. Exclusions

4. Exclusions

Please note that 70mai's warranty does not cover the following cases:

  • Products that have been misused, improperly used, modified, damaged by accident, or used for purposes other than normal consumer use as specified in current 70mai product documentation.
  • Products that have been attempted to be repaired by unauthorized persons.
  • Accessories and free gifts are not covered under our warranty.

  • Products purchased through purchasing agents

For warranty service or further inquiries, please contact our customer service team atservice@shd-technology.co.th

5. Customer Support

We always listen to feedback from our customers because we want 70mai dash cam ownership to provide the best experience available. Providing high-quality products with excellent warranty, high-level customer service, and excellent technical support is our important duty.

If you have any questions, comments, or suggestions, you can contact us through the following channels. We are ready to help you.

If you have any questions, comments, or suggestions, simply follow the below options to contact us.